- Reviews
- Questions
Thank you for submitting a review!
Your input is very much appreciated. Share it with your friends so they can enjoy it too!

Lids don’t fit well coffee spills out
I loved the idea of replacing throw away coffee cups with the reusable glass version BUT beware the lids don’t fit well they certainly don’t seal the coffee in so when you drink from the sipping hole coffee spills everywhere. I bought 2 one for me and one for my husband both are exactly the same useless. I would recommend you buy a version with the eco creds but with a better fitting top.
Green Pear Eco
Hi Jane, We're so sorry to hear this. This sounds like a fault as we haven't had this feedback from other customers and our own cups have worked well for over a year now. We'll be sure to get onto the manufacturers Neon Kactus too. We'll send you an email to arrange a return and refund or an exchange. Thank you so much for taking the time to leave a review and we're so sorry again that you've had this experience. Dan & Gabs

Perfect size
Order easy and arrived quickly. The product was exactly as described. The size is perfect and easy to use.

Perfect Size
Yes all good. Great quality :-)
Shipping options
Orders shipped with Royal Mail* - UK shipping only.
FREE delivery for orders over £50 with code FREE-SHIPPING*
Order weight <100g:
2nd class - £1.50
1st class - £2
Order weight >100g
2nd class - £3.50
1st class - £4.50
Tracked48 - £5.50
Tracked24 - £6.50
Next day guaranteed before 1pm** - £10
*excluding 5L bulk refills **must order before midday Monday-Friday
5L Nationwide Delivery
Delivery times
Delivery is with DHL and takes 1-2 working days.
We aim to dispatch all 5L jerry cans within 3-5 working days.
Delivery Cost
1-3 jerry cans = £6.50
4 jerry cans = £8.50
For five or more jerry cans, please email hello@greenpeareco.com
Returns
Help us keep this system closed loop by returning your empties to us!
How it works:
PRINTER REQUIRED
1. Visit our returns portal and fill in the information
2. Pay £2.50 for your label
3. Receive £1.00 off your next order per clean and undamaged jerry can you return*
4. We clean and reuse the jerry cans keeping this a circular system!
Offset the returns cost by returning multiple jerry cans at once!
Please make sure the empty jerry can/s is/are clean, undamaged and with the original white plastic cap attached. Please do not send back your other accessories.
Alternatively, return to us with your own preferred courier at your own cost.
If you use our return portal, the packaging instructions are by Collect+, not us! We encourage you to reuse our packaging and use paper parcel tape. Please do not use plastic protective wrap.
*subject to our inspection and discretion.
Live locally?
If you live within certain postcodes around Saffron Walden, you will have a 'Local Delivery' option at checkout!
Visit our 'Refill Delivery Information' page to see which postcodes qualify.
We will deliver your order on the day we are in your area.
Make sure you leave contact details so we can arrange delivery.
We charge a £1 fee to help us cover packaging and any fuel costs.
Dispatch times
We will aim to dispatch all orders in 24 hours of receipt. Orders placed on a Saturday will be posted on the following Monday.
Packaging
We ship our products in plastic free, eco-friendly, 100% recyclable and up to 100% recycled material.
Please consider reusing the boxes before you recycle them!
You can leave the paper tape attached to the box to recycle.